The Catalyst

The Catalyst

Measuring Our Success…

BHCG’s Informed Decision Making Vendor Best Doctors Reports 2018 Results for BHCG Member Employers

With access to more than 50,000 world-renowned medical experts, Best Doctors offers consumers facing difficult medical decisions access to expert medical consultations (in addition to a range of other tools and resources) so they have the confidence to make informed decisions about their care. Key BHCG case statistics in 2018 included:

  • 89 percent of respondents gave Best Doctors the highest customer satisfaction rating possible
  • Diagnoses clarifications or changes occurred in 49 percent of the cases
  • Treatment clarifications or changes occurred in 84 percent of the cases
  • Return on investment was 1.25:1

In addition to core services, Best Doctors offers other services to BHCG member employers at significantly reduced rates including:

  • Oncology Insight with Watson –  combines expert medical review with cognitive technology to revolutionize oncology
  • Data Analytics – intervenes with employees with the greatest need using population data
  • Global Benefits –  InterConsultation, Critical Care Support and Ask the Expert services in over 100 countries

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