BHCG’s Informed Decision Making Vendor Best Doctors Reports 2018 Results for BHCG Member Employers

With access to more than 50,000 world-renowned medical experts, Best Doctors offers consumers facing difficult medical decisions access to expert medical consultations (in addition to a range of other tools and resources) so they have the confidence to make informed decisions about their care. Key BHCG case statistics in 2018 included:

• 89 percent of respondents gave Best Doctors the highest customer satisfaction rating possible
• Diagnoses clarifications or changes occurred in 49 percent of the cases
• Treatment clarifications or changes occurred in 84 percent of the cases
• Return on investment was 1.25:1

In addition to core services, Best Doctors offers other services to BHCG member employers at significantly reduced rates including:

• Oncology Insight with Watson –  combines expert medical review with cognitive technology to revolutionize oncology
• Data Analytics – intervenes with employees with the greatest need using population data
• Global Benefits –  InterConsultation, Critical Care Support and Ask the Expert services in over 100 countries