Measuring our success…

The BHCG’s Best Doctors results for 2013

Best Doctors, the BHCG’s informed decision making vendor, recently reported its results for 2013. Background information about Best Doctors and the services they provide to BHCG member employers and their employees and dependents can be found in the August 2012 edition of The Catalyst. Highlights of those results for 2013 for self-funded employers include:

  • Sixteen self-funded employers participated in the program (with one additional employer beginning 1/1/2014)
  • Employees or their dependents placed 579 calls to Best Doctors
  • 298 Find Best Doctors services were provided
  • 24 Ask The Expert services were provided
  • 58 InterConsultations were provided
  • Diagnosis changes were made in 44 percent of the cases, while treatment recommendation changes were made in 70 percent of the cases
  • 92 percent of survey respondents gave the highest rating for Best Doctors’ overall ability to meet their needs and would recommend Best Doctors services to their co-workers

Humana offers the services of Best Doctors to all its fully insured employers. Results for these BHCG members will be reported at a later date. Brokers and consultants are encouraged to make their fully insured clients and prospects aware of this valuable benefit.

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