Jeffrey Kluever

2019 was a remarkable year highlighted by membership retention and growth, the continued addition of best in class strategic partners to address critical health care and benefit issues and advancement of the use of data to direct our efforts to create additional value in the health care system. With 2020 upon us, now is an appropriate time to reflect on the accomplishments of 2019 and look forward to the opportunities that lie ahead.

Here are some of the more notable accomplishments of 2019:

Additional Best in class strategic partnerships; standalone BHCG memberships

• The addition of Quantum Health as our consumer navigation and care coordination partner and Welldoc for diabetes management, adding to our growing portfolio of employer solutions.
• The introduction of BHCG standalone membership (available nationwide) to access BHCG’s preferred contracts for: pharmacy benefit management through Navitus Health Solutions^®; consumer navigation and care coordination through Quantum Health^®: informed decision making through Best Doctors^®; and diabetes management through Welldoc^®.

 Continued Evolution in BHCG’s Strategic Direction

• The rollout of our three-year strategic plan focused on analytics and informed guidance.
• The initiation of the Physician Value Study: Working in collaboration with the Wisconsin Health Information Organization (WHIO) and GNS Healthcare, we have undertaken an extensive evaluation of primary care physician and select specialist performance throughout the state.
  • Initial results were announced to health care system representatives and other stakeholders in early December. The results will be used to develop a dialogue with the state’s providers to support provider performance improvement and informed health care decision-making by consumers.
  • The study is the first in what will be series of studies evaluating physician performance, including specialists, in the state. The results of this initial study will be discussed in more detail at our upcoming annual meeting.

Employer education and resources

• The launch of our highly successful Delivering Value Series (DVS) symposiums designed for employers, their advisors, providers and other health care and benefits stakeholders to gain in-depth knowledge about various health care topics, adding to BHCG’s value proposition. Planning has already begun for our 2020 DVS symposiums. Watch for more information coming soon.
• Our complete opioid communications toolkit was made available to all member and non-member employers. The toolkit can assist employers in raising awareness of the risks of opioids in the workplace and be used to help owners, managers, human resources, supervisors and co-workers learn more about how to prevent opioid abuse.
• The creation of an employee communications campaign to address medical homelessness (i.e., employees without a designated primary care physician).

Growth and retention

• This year we added numerous employers throughout the country that access our relationships with our best in class strategic partners.

Corporate citizenship

• Our support of the Sixteenth Street Community Health Centers continued with a contribution of $15,000 from the proceeds of our second annual golf outing. BHCG also served as the presenting sponsor at the clinics’ annual celebrity roast in November.

Annual Meeting Set for Fiserv Forum

We will kick-off 2020 with our annual meeting on January 28 at the Fiserv Forum. The meeting will focus on the initial results of the BHCG/WHIO/GNS Healthcare Physician Value Study and how employers and providers will use the information to increase health care value in our state and also preview our initiatives and activities for this year. We look forward to seeing you there!

Please do not hesitate to contact me at 262-875-3312 x1 or jkluever@BHCGWI.org if you have questions or would like to learn more about BHCG.