Health care is complex – without expert guidance, often there is no clear pathway to navigate the journey. Employers and their health plan members can benefit from a better consumer health care experience and lower costs through the partnership between the Business Health Care Group (BHCG) and Quantum Health. Quantum Health uses a research-driven, consumer behavioral approach that offers a single point of contact to deliver care coordination, navigation and patient advocacy services.
The industry-leading Quantum Health model seamlessly integrates an array of benefit plan services, such as employee assistance, second opinion decision support, wellness and telemedicine programs, leveraging their value through active promotion. It offers the benefits of an earlier starting point of member engagement – at the moment a member enters the system – through their proprietary Real-Time Intercept.