A stronger role for consumers
In an ideal health care system, you would have all the information you needed to make the best choices for you and your family. BHCG is working toward that kind of system.
What We Believe
Health care consumers are accountable for maintaining a healthy lifestyle, complying with their treatment plans and using health care resources appropriately. To be accountable, they need information on cost and effectiveness of health care services so they can educate themselves and make informed decisions.
What We Do
BHCG, through our employer members, helps to educate consumers about their role in health care through healthy lifestyle choices. And, through increased information transparency, BHCG provides real cost and effectiveness information from participating health care providers so you, the consumer, can make better decisions.
Participants in UnitedHealthcare also have access to a dedicated customer service unit that provides a single contact for all customer service and clinical questions.